Technical Content Writer

  • Full Time
  • Bangalore
  • Full Time
  • Bangalore

Website Aerchain

About Aerchain

Aerchain is an AI-powered Procurement platform transforming the way purchase is done in enterprises. We are a funded startup with some of the largest global companies as clients & part of 3 top accelerator programs backed by Reliance Group, top VCs & Supply Chain experts. We are on the lookout for technology enthusiasts who would love to contribute to revolutionising the world’s procurement industry with Artificial Intelligence!

What sets us apart from the rest?

We’re pioneering Autonomous Procurement like never before. We are building the world’s most intuitive intelligent procurement platform where technology is not just an enabler, but a decision maker. Think of us being a Siri or a Google Assistant for procurement, only with better answers ! We’re growing 5X YoY with a great pull from the market. We believe content is king and good content always leaves a positive impact on users! Content helps improve customer and brand relations.

We’re looking for an ambitious Technical Content Writer who is an exceptionally talented & motivated individual. You’ll be under Customer Success Umbrella teaming up with engineers, Customer product managers, and sales people from a diverse set of backgrounds who are challenging every assumption about software development. Join us as we reinvent the Procurement landscape globally.

What will make you a great fit:

Great at Technical writing – able to create compelling content for product walkthrough, release management, training with minimal direction based on thorough research and rigorous self-editing
Self-starter – able to work independently while maintaining high energy and motivation
Creative problem solver, results-driven and self-motivated
Ability to handle changing requirements and unforeseen challenges rapidly and positively

What do you get to do?

Engage with engineers, programmers, and project managers to learn about specific products or processes
Become a subject matter expert for AERCHAIN
Responsible for planning the writing processes by setting timelines and deadlines, developing, and executing content strategy
Preparing product walkthroughs on new release and existing product, training/ instructional manuals
Updating documentation for the client on value based adoption metric, KPIs etc
Acquaintance with creating diagrams, charts, and other visual aids to assist customer in understanding a product or process deeply
Make SEO driven, high quality fresh content for all the channels and business requirements, that effectively reach, speak to, help and engage customers
Revise the existing content/ videos/ workflows to make it more effective and drive more traffic respectively
Draft and distribute product release announcements and service updates
Create QBR documents and compiling content for quarterly reports using data and research from our product and tech team
Track impact on the content enhancement and new content creation, suggest data-driven changes

What you need to have/ bring to the table:

Freshers are welcome if you’re great on technical writing or else
1 to 3 years of content writing experience, Preferred work experience in a B2B environment in a SAAS company
Ability to create engaging content to drive adoption on product training, product usage, new feature adoption & Support automation.
Engaging content in Blog, Decks, Newsletters, Social media, Brochures, Product Descriptions, User Manuals and Mailers
Working knowledge of SEO best practices, search engine algorithms and ranking strategies, and passion to stay abreast of news and trends in SEO and online marketing
Experience working cross functionally with other departments

Benefits and Perks

Frequent company and quarterly team-building events
Work with some of the best talents from India
StartUp culture and immense opportunity to grow


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