Technical Content Writer

  • Full Time
  • _Anywhere
  • Full Time
  • _Anywhere

Website DxchangeI DXchange.io

Accelerating Digital Transformation

About the Job
We are looking for a Technical Content Writer to join a team of Engineers working on a next-generation Integration Platform, using cutting-edge technologies, tools, and software methodologies.

Requirements

·        Work with product managers and engineers to produce and maintain world-class documentation, including User Guides, Demos, Videos, Integration Guides, API Developer Guides, In platform documentation (tooltips, welcome instructions, etc.).

·        Build and maintain client aids that go beyond traditional documentation, such as online videos, demos, guided tours, and other educational techniques.

·        Learn complex concepts and communicate the information in a way that is engaging and understood by users.

·        Gather customer feedback on documentation to improve usability.

·        Monitor metrics on the usage of training materials as well as direct customer feedback to prioritize future training investments.

Responsibilities

·        5+ years of technical writing experience.

·        Integration domain experience is preferred.

·        Strong written and verbal communications and experience working with content in multiple mediums.

·        Experience working cross-departmentally to communicate the nuts and bolts of a product.

·        Strong experience owning an end-to-end documentation creation process.

·        Excellent attention to detail and the ability to prioritize and work on multiple projects in a fast-paced, changing environment.

·        A positive attitude, willing to jump in and tackle new challenges.

·        Desire and ability to innovate and improve upon current processes.

·        Digital Content Marketing experience a plus.

Immediate Joiners only

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Contact us

DXchange.io

Accelerating Digital Transformation

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