Digital Content Specialist

  • Full Time
  • _Anywhere
  • Full Time
  • _Anywhere

Website highwirepress Highwire press

Job Description

  • Supporting our clients’ with expertise and execution on content rollout and content management
  • Ensuring sustainable processes are in place to manage content rollout and overall digital publishing model
  • Working with site owners across all geographies to ensure successful placement of localized content
  • Owning the CMS workflow process, ensuring solid and efficient workflows are in place and maintained for all publishing activities, according with the project guidelines.
  • Offering 1st and 2nd level support and feedback for groups of users and rollout managers (analysing technical or content issues, defect reporting to project and best practices)
  • Establishing and maintaining scalable processes that ensure best practices in content management
  • Assuring customer satisfaction by meeting SLAs and quality standards
  • Maintaining and updating wiki with knowledge pertaining to our area of expertise (processes, methodologies, training materials, tools, updates etc)
  • Becoming an Adobe certified Business Practitioner
  • Sustaining knowledge expansion within the team, by offering updates and feedbacks.
  • Supporting standards & enablements for the specialisation within Portfolio circle
  • Identifying bugs and errors from sites, using a proactive attitude and a bit of intuition for reporting them accordingly and working with the other teams for fixing.

Additional Information

  • At Netcentric, A Cognizant Digital Business You Get
  • Full time employment (Permanent contract)
  • Term Life, Personal Accident and Group Medical cover for Employees
  • Medical cover for three immediate dependents
  • Annual Medical Health check-up
  • Learning & Development opportunities
  • Holistic Employee Well-being approach
  • Allowance for Night Shift
  • Compensatory work off for working on holidays
  • Domestic Transfer & Deputation allowance
  • Annual leave policy – Vacation, Personal and Sick leave
  • 10 days of Annual Mandatory leave
  • Maternity & Adoption Leave
  • Referral Recognition Bonus
  • Agile Environment
  • Apple work equipment
  • Everyone has a voice, we live and practice Holacracy

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Highwire press

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