Senior Technical Writer

  • Full Time
  • Kochi
  • Full Time
  • Kochi

Website ThinkPalm ThinkPalm Technologies Pvt. Ltd.

About the job
**PREFER IMMEDIATE TO 20DAYS CANDIDATES **

Experience -5-8 years

Location – Cochin/Trivandrum/Chennai

Qualification -BE/BTech in Comp Science/Electronics & Communication

Key Skills:

  • Excellent command over the English language.
  • Experience in documenting and refining User Guides, Installation Guides and Release Notes for
  • Hardware and Software products.
  • Experience working in Telecom/Networking domain will be an added advantage.
  • Experience in interacting with native English speakers.
  • Experience in working with Confluence is preferred.
  • Familiarity with Agile processes and project management tools like JIRA.
  • Familiarity with Image capturing tools like SnagIt.
  • Ability to communicate and understand technical jargon, so as to interact directly with developers.
  • Advanced analytical skills and ability to operate in a fast-paced environment with evolving project
  • requirements and priorities

Job Description:

  • Work collaboratively with developers, product owners, Support, and QA team members to create effective content for end users.
  • Convert complex technical information into clean, concise, and coherent end-user documentation.
  • Create and maintain User Guides/Manuals, Installation Guides, and Release notes with utmost technical accuracy.
  • Ensure quality and completeness of documentation.
  • Incorporates graphics and/or illustrations to elaborate or complement technical writing.
  • Work in an agile model and deliver multiple documents as per project schedules and release deadline.

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ThinkPalm Technologies Pvt. Ltd.

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