About The Role
Our Design teams are focused not just on the functional, but also on joy and delight. Our work ignites opportunity and changes the way the world moves, and we design for users around the world of all backgrounds and abilities.
As a Content Designer, you’ll work with Product teams to build intuitive, resonant experiences for the people who use our apps around the globe, while helping grow the Content Design function at Uber. You’ll use meticulously crafted UX copy to help our customers achieve their goals, from getting across town to achieving career and life goals. You’ll play an integral role in crystallizing project vision and strategy; helping to define what we’re making and why we’re making it. You’ll also work with a global network of Content Designers as we grow in our craft!
Our Content Design team sits within our Design team and specializes in UX writing and content strategy. We believe in holistic experiences and work tightly with Product Designers and UX Researchers to make sure the work we produce is cohesive, coherent, and encourages confident action by our customers. You’ll be part of the Global Design Studio, which provides design expertise to a range of product areas, ranging from Uber Bus to Financial Products. You’ll work alongside Engineers, Product Designers, Product Managers, and fellow UXers in a fast-paced, rapidly growing environment.
What You’ll Do
You’ll be in charge of interface copy in our apps, which not only propel digital experiences but also physical ones
Contribute order and process to the UX Writing program at Uber, building innovative and effective guidelines, best practices, and tools
Build compelling long-term strategies that allow content to scale globally
Use metrics and research to advise and validate your work
Collaborate with visual designers, engineers, product managers, product marketing, and many others to bring your creations to life
Work with legal, localization, and support to ensure our products are appropriately and responsibly launched
Change gears easily, working with different products and teams
3+ years of content design / UX writing or related experience writing copy for a global audience
A portfolio of samples that demonstrate your skill and efficiency as a writer
A passion for crafting products for a global audience: not just through translation, but reimagining products so that they’re effective in cultures around the globe
An eagerness to use research and metrics to discover the most effective language for every context and to measure the impact of your work at furthering customer and product goals
A proficiency in clear, detailed writing that sometimes even sings
A willingness to pitch ideas to cross-functional stakeholders, and an understanding of when it makes sense to push back and when it doesn’t
The ability to strategically prioritize multiple projects and to decide where your efforts will have the most impact
An appetite for problem-solving in a landscape that changes quickly
UX writing experience in a global software development environment
Experience partnering with UX Research or conducting your own research about language
Background in user experience or product design: copywriting or content strategy experience in other environments
Experience writing for spoken interfaces or other writing that’s meant to be spoken in apps, on the air, or on the stage
A degree in English, Psychology, Design, Linguistics, HCI, or any area that emphasizes the analysis and use of language or narrative and systematic thinking
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