About the job
We are the world’s leading customer support automation platform. We help B2C businesses automate their conversations with customers and make them highly personalized. This enables them to run an automated 24×7 customer engagement platform. Businesses use Verloop as an end-to-end chat platform to automate customer support, generate more leads, qualify leads, push relevant offers, and more. Verloop’s conversation chatbot is trained with our home-grown natural language processing and understanding layers that are built using advanced language models.
Verloop processes 60 M+ messages/day and achieves 94.56% accuracy, 92% support queries resolved, 100+ million unique users reached. To know more visit: https://www.verloop.io
Verloop is looking for an enthusiastic and self-driven individual who is passionate to work at a fast-growing start-up and can handle chaotic situations at times. We are in the business of selling core-tech machine learning products to non-tech users.
This is a great opportunity to join a team of superstars where your passion and desire to succeed will be rewarded with significant career transformation. The ideal candidate will have a proven track record of overachieving in a fast-paced dynamic environment.
Conduct in-depth research on industry-related topics to develop original content
Develop content for blogs primarily
Assist the marketing team in creating content for advertising campaigns
Proofread content for errors and inconsistencies
Edit and polish existing content to improve readability
Conduct sentiment analysis, keyword research, and use SEO best practices to increase traffic to the company website
Repurpose content for different platforms
Use a b2b/SaaS driven tone when writing any form of content
Collaborate with internal partners to interpret project briefs and develop relevant concepts into content
Track and report on content insights (e. g. traffic, engagement, conversion rates, shares, etc. )
Bachelor’s degree or equivalent experience in English, Marketing, Journalism
0-2 yrs of content writing experience
Excellent written and verbal communication skills
Highly organized with excellent attention to detail
Experience with various social networks and platforms
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